Insured person’s personal account

Personal account is opened upon personal registration with the selected pension fund or by official scheduling of the insured person carried out ex officio by REGOS. The personal account records the contributions paid and all changes in the personal property of the pension fund’s member during the period of individual capitalized savings. Personal accounts are kept in the units of account, a value that is for each day of valuation determined by the pension company managing the member’s compulsory pension fund. REGOS publishes the value of the unit of account on its websites and runs single accounting of personal accounts of the members of pension funds.

The status of a personal account can be checked through the web site.

For this you need an e-Pass credential obtained personally, by showing your ID card and Personal Identification Number (OIB) at FINA offices throughout Croatia.

If a member of the compulsory pension fund notices that the balance in his or her personal account is different from the expected, there are several possible reasons for this, and for further clarifications he or she should first contact his or her employer in order to check if the employer has duly calculated and paid the compulsory contribution for the II pillar, or in due course, submitted the correct form with debits (JOPPD), without which it is not possible to record funds in personal accounts.

In the event that all of the above is performed correctly and there is still a problem, the insured person can contact REGOS for further information at the phone number +385 (1) 4898 999 or by e-mail to regos@regos.hr.

Funds on the personal account of the pension fund’s member are personal property of that member. The right to receive funds from the compulsory pension fund's personal account cannot be used until retirement. Contributions paid into the pension fund, as well as transferred accounts, are recalculated into units of account representing proportional shares of the net asset value of the pension fund. The total value of all units of account of the pension fund is always equal to the net asset value of the pension fund.

When an insured person obtains conditions for retirement, he or she selects the pension insurance company and transfers the collected funds from the pension fund in which he or she is a member. At present, the Raiffeisen Pension Insurance Company is currently operating in the Republic of Croatia which pays pension on the basis of individual capitalized savings. For persons who voluntarily applied for savings in the II pillar, the Act on Compulsory Pension Funds has foreseen the possibility to exit from the II pillar at the time of retirement, if this is more favourable to the insured person.